1. Who We Are

Hubly Agency, Inc. provides digital marketing, website development, search marketing, advertising, CRM, automation, hosting, content, social media, email marketing and related business services.

• Company: Hubly Agency, Inc.
• Website: Hubly.com
• Privacy Contact: info@hubly.com
• Mailing Address: 101 Rainbow Drive, Box 1906, Livingston, TX 77399

2. Information We May Collect

The information Hubly collects depends on how you interact with our website, services and communications.

Contact and Business Information

• Name
• Email address
• Telephone number
• Company or organization name
• Job title or business role
• Website URL
• Business address, market or service area
• Information you provide about your business, project, goals or marketing needs

Communications

• Website form submissions
• Emails
• Text messages
• Telephone communications
• Appointment and scheduling requests
• Customer-support communications

Website and Device Information

• IP address
• Browser and device type
• Operating system
• Referring page or website
• Pages viewed
• Approximate location derived from IP address
• Date and time of visits
• Website interactions
• Cookie and similar technology identifiers

Account and CRM Information

If you use HublyHL, a client portal, membership area or another account-based service, information may include account details, contact records, authentication information, conversations, appointments, form responses, pipeline activity, preferences and workflow activity.

Marketing and Communication Preferences

We may maintain information such as email subscription status, SMS consent, opt-out requests, communication preferences and campaign interactions.

Files and Content You Provide

Project information may include logos, photographs, videos, documents, website content, marketing materials and other files or brand assets you provide.

Billing and Transaction Information

When applicable, Hubly may process information necessary to administer subscriptions, invoices and transactions. Complete payment-card information may be processed directly by third-party payment processors rather than stored directly by Hubly.

3. How We Collect Information

Hubly may collect information:

• Directly from you
• When you browse Hubly.com
• When you submit a website or lead form
• When you schedule a meeting or consultation
• When you communicate with Hubly
• When you purchase or use a Hubly service
• Through HublyHL, HighLevel, LeadConnector and connected business systems
• Through cookies, analytics, advertising and similar technologies
• Through social platforms or third-party lead forms when you voluntarily submit information
• Through integrations you authorize
• From service providers acting on our behalf
• From public or business information where permitted by law

4. How We Use Personal Information

Hubly may use personal information to:

• Respond to inquiries
• Provide requested information
• Prepare proposals and recommendations
• Provide and support Hubly services
• Create and manage customer accounts
• Schedule appointments
• Manage leads and customer relationships
• Provide customer support
• Send transactional communications
• Send marketing communications where permitted
• Operate email and SMS campaigns
• Measure website and campaign performance
• Understand how visitors use Hubly.com
• Improve websites, campaigns, systems and services
• Maintain security and prevent fraud or abuse
• Maintain appropriate business records
• Enforce agreements
• Comply with legal and regulatory obligations
• Protect Hubly, our clients and others

5. HublyHL, HighLevel, LeadConnector, Forms and CRM Services

Hubly uses CRM, marketing automation, scheduling, form, communication and lead-management technologies to operate our business and provide services.

These technologies may include HublyHL, HighLevel, LeadConnector and other integrated service providers.

Information submitted through a Hubly website form may be transmitted into our CRM so we can receive your inquiry, create or update a contact record, respond to you, track communications, schedule appointments, manage appropriate follow-up, provide requested services and maintain appropriate business records.

Third-party technology providers may process information under their own applicable privacy practices and, where applicable, on Hubly's behalf.

6. SMS and Text Messaging Privacy

If you voluntarily provide a mobile telephone number and separately consent to receive SMS or MMS communications from Hubly, we may send messages consistent with that consent.

Messages may include responses to inquiries, appointment information, customer-service communications, project or account communications, follow-up messages, and marketing or promotional messages where appropriate consent has been provided.

Message frequency may vary. Message and data rates may apply.

You may opt out of text communications by replying STOP. For assistance, reply HELP or contact info@hubly.com.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Hubly.

7. Email Communications

Hubly may send transactional email, customer-service communications, project communications, requested information, educational content, newsletters and marketing communications where permitted.

Applicable commercial marketing emails will include an appropriate method for opting out. You may also contact info@hubly.com.

Opting out of marketing email does not necessarily prevent transactional, billing, legal, security or service-related communications.

8. Cookies and Similar Technologies

Hubly and our service providers may use cookies, pixels, tags, scripts, local storage and similar technologies for website functionality, remembering preferences, form and account security, traffic measurement, analytics, conversion measurement, website performance, advertising, remarketing and campaign analysis.

Hubly may use services such as Google Tag Manager, Google reCAPTCHA, analytics tools, advertising platforms, CRM technology and related services.

Browser settings or privacy controls may allow you to limit certain technologies, although doing so may affect website functionality.

9. Advertising, Analytics and Targeted Advertising

Hubly may use analytics and advertising technology to understand website activity, measure marketing performance, build audiences and display relevant advertising.

Hubly does not sell personal information for monetary consideration.

However, certain disclosures of online identifiers or website activity to advertising or analytics providers may be treated as a "sale," "sharing" or "targeted advertising" under some privacy laws even when no money changes hands.

Where applicable law provides an opt-out right, you may submit a request using the contact information in this policy.

10. AI-Assisted Tools and Automation

Hubly may use artificial intelligence or automated tools to assist with research, content ideation, drafting, analysis, data organization, workflow automation, lead routing, customer-support assistance, marketing operations and internal business efficiency.

Use of AI-assisted technology does not change Hubly's obligation to handle personal information in accordance with this Privacy Policy.

Hubly seeks to limit information provided to outside AI or automation providers to what is reasonably appropriate for the task involved.

11. How We Disclose Personal Information

Service Providers

Hubly may disclose information to service providers supporting functions such as hosting, CRM, email, SMS, telephone services, scheduling, analytics, advertising, forms, payments, security, customer support and business software.

Business Clients

When Hubly processes information as part of work performed for a client, information may be provided to that client as reasonably necessary to deliver the requested service.

Legal and Safety Purposes

Hubly may disclose information when reasonably necessary to comply with law, respond to lawful requests, prevent fraud, investigate abuse, protect legal rights or protect the security of Hubly, our clients or others.

Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets or similar business transaction, subject to applicable law.

12. Hubly as a Service Provider or Processor for Clients

In some situations, Hubly determines how and why personal information is processed for our own business purposes.

In other situations, Hubly processes information on behalf of a client. For example, when Hubly supports client websites, forms, CRM systems, campaigns or automation, that client may be the organization primarily responsible for determining how its customer information is collected and used.

When appropriate, Hubly may direct privacy requests concerning client-controlled information to the applicable client.

13. Data Retention

Hubly retains personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining customer and business records, completing transactions, complying with legal or regulatory obligations, resolving disputes, preventing fraud or abuse, enforcing agreements, maintaining security and honoring communication opt-outs.

Retention periods vary depending on the type of information, applicable legal requirements and the business relationship involved.

14. Data Security

Hubly uses reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, loss, alteration, misuse or disclosure.

Safeguards may include access restrictions, password protections, encrypted transmission where supported, security features provided by technology vendors, backups and other appropriate controls.

No website, network, storage system or electronic transmission method can be guaranteed to be completely secure.

15. International Data Processing

Hubly is based in the United States and may use service providers located in the United States or other countries.

If you access Hubly services from outside the United States, information may be transferred to or processed in jurisdictions whose privacy laws differ from those where you live.

Where required by applicable law, appropriate transfer mechanisms or safeguards may be used.

16. Privacy Rights for U.S. Residents

Depending on where you live and whether the applicable privacy law applies to Hubly's processing, you may have rights to confirm processing, access information, correct inaccurate information, request deletion, obtain certain portable information, opt out of certain targeted advertising, opt out of certain sale or sharing, appeal certain request decisions, and exercise applicable rights without unlawful discrimination.

Privacy rights are subject to applicable exemptions, legal limitations and identity-verification requirements.

17. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended, when that law applies.

Applicable rights may include the right to know, access, delete, correct, opt out of certain sale or sharing, limit certain uses of sensitive personal information where applicable, and exercise rights without unlawful discrimination.

California privacy requests may be submitted to info@hubly.com.

18. Texas and Other U.S. State Privacy Rights

Residents of Texas and other U.S. states may have additional privacy rights where applicable.

Depending on the law involved, those rights may include access, correction, deletion, portability and certain opt-out rights relating to targeted advertising, sale of personal information or profiling.

Privacy requests may be submitted to info@hubly.com.

19. European Economic Area and United Kingdom

Where the GDPR or UK GDPR applies, Hubly processes personal information using an appropriate legal basis.

Depending on the activity, those bases may include consent, performance of a contract, steps requested before entering a contract, compliance with a legal obligation and legitimate interests where appropriate.

Applicable rights may include access, rectification, erasure, restriction, portability, objection, withdrawal of consent, certain rights relating to automated decision-making and the right to complain to an appropriate supervisory authority.

20. Global Privacy Control and Do Not Track

Some browsers and extensions support Global Privacy Control ("GPC") signals that communicate a user's request to opt out of certain sale or sharing of personal information.

Where Hubly is legally required to recognize an applicable GPC signal, Hubly will handle the signal in accordance with applicable law.

Traditional browser "Do Not Track" signals do not currently operate under a single universally adopted standard.

21. Children's Privacy

Hubly.com and Hubly's general business services are intended for businesses and adults and are not directed to children under 13.

Hubly does not knowingly collect personal information from children under 13 through Hubly.com. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

22. Third-Party Websites and Services

Hubly.com may link to third-party websites, social platforms, payment providers, scheduling systems, embedded tools or other outside services.

Those third parties operate under their own terms, privacy policies and practices. Hubly is not responsible for the privacy practices of unrelated third-party websites or services.

23. Changes to This Privacy Policy

Hubly may update this Privacy Policy as our website, services, technology, vendors or legal obligations change.

When changes are made, Hubly will revise the Last Updated date displayed on this page.

Material changes may also be communicated through another reasonable method where required by applicable law.

24. Privacy Requests and Contact Information

To ask a privacy question or submit an applicable access, correction, deletion, portability or opt-out request, contact:

• Company: Hubly Agency, Inc.
• Email: info@hubly.com
• Website: Hubly.com
• Mailing Address: 101 Rainbow Drive, Box 1906, Livingston, TX 77399

Please provide enough information for Hubly to understand the request and, where reasonably necessary, verify your identity.