Our Commitment to an Accessible Digital Experience
Hubly Agency, Inc. is committed to making Hubly.com usable and accessible to as many people as reasonably possible, including people who use assistive technologies or navigate websites differently.
Accessibility is an ongoing process. We work to consider accessibility as we design, develop, review and update website content, features and digital experiences.
Last Updated: September 3, 20261. Our Commitment
Hubly believes digital experiences should be designed with accessibility and usability in mind.
We work to reduce barriers that could make it difficult for visitors to understand, navigate or interact with Hubly.com.
Because websites continually change, accessibility work is not treated as a one-time project. New pages, software, integrations, media and third-party tools may introduce new accessibility considerations over time.
2. Accessibility Standards and Guidance
Hubly aims to use recognized web accessibility practices and to align, where practical and applicable, with the Web Content Accessibility Guidelines, commonly known as WCAG.
Our current accessibility objective is to support the principles reflected in WCAG 2.2 Level AA guidance where reasonably achievable.
Important: This statement does not claim that every page, feature, integration or piece of third-party content on Hubly.com has been independently certified as fully conforming with WCAG 2.2 Level AA.
3. Accessibility Features We Consider
Depending on the page and functionality involved, Hubly works to consider accessibility practices such as:
- Clear heading structure
- Readable text and appropriate spacing
- Color contrast
- Keyboard accessibility
- Visible focus indicators
- Descriptive links and buttons
- Alternative text for meaningful images where appropriate
- Labels and instructions for forms
- Responsive layouts for different screen sizes
- Support for browser zoom
- Logical reading and navigation order
- Semantic HTML where practical
- Avoiding reliance on color alone to communicate important information
- Reducing unnecessary barriers in interactive elements
4. Assistive Technology and Browser Compatibility
Hubly.com is designed using modern web technologies and is intended to work with commonly used browsers and devices.
Visitors may use accessibility features provided by their browser, operating system or assistive technology, including:
- Screen readers
- Keyboard navigation
- Voice control
- Text enlargement
- Browser zoom
- High-contrast settings
- Device-level accessibility settings
Compatibility can vary based on browser version, operating system, assistive technology, third-party software and the specific functionality being used.
5. Images, Video, Documents and Other Content
Hubly works to make meaningful website content understandable and accessible where reasonably practical.
This may include providing descriptive alternative text for meaningful images, readable text content, captions or text alternatives where appropriate, and accessible document formats when practical.
Some archived documents, older media, third-party files or materials originally supplied by clients or outside providers may not meet the same accessibility standards as newly created Hubly content.
If you encounter a document or piece of content that you cannot access, contact us and we will make a reasonable effort to provide the information in another usable format.
6. Third-Party Websites, Tools and Integrations
Hubly.com may use or link to technology operated by third parties, including scheduling systems, maps, video platforms, CRM tools, forms, social platforms, analytics systems, payment providers, embedded content and other software.
Hubly does not control every aspect of third-party accessibility, source code, user interface or compatibility.
We encourage third-party providers to support accessible experiences and may consider accessibility when selecting or reviewing technology, but third-party services remain subject to their own accessibility practices and limitations.
7. Known or Potential Accessibility Limitations
Despite our efforts, some visitors may encounter accessibility barriers.
Potential issues can arise from:
- Third-party embedded software
- Older website content
- Legacy documents or media
- External websites linked from Hubly.com
- Browser or assistive-technology compatibility differences
- New functionality that has not yet completed accessibility review
When we become aware of a meaningful accessibility issue within our control, we will evaluate the issue and make reasonable efforts to improve the experience.
8. Accessibility Feedback and Assistance
We welcome feedback about accessibility barriers on Hubly.com.
If you have difficulty accessing information, completing a form, navigating a page or using a Hubly website feature, please tell us:
- The page or URL where you experienced the problem
- A brief description of the issue
- The browser, device or assistive technology you were using, if relevant
- The information or action you were trying to access
Please email info@hubly.com.
9. Alternative Access to Information
If you cannot access information on Hubly.com because of an accessibility barrier, Hubly will make a reasonable effort to provide the information through another method when practical.
Depending on the request, alternatives may include plain text, email, telephone communication, an alternate document format or direct assistance from Hubly.
10. Ongoing Accessibility Improvements
Hubly may periodically review website templates, navigation, forms, content, color contrast, interactive components and third-party integrations as part of ongoing website maintenance and improvement.
Accessibility practices may also change as technology, industry guidance and recognized standards evolve.
11. Accessibility Contact Information
Accessibility questions, requests for assistance and reports of accessibility barriers may be directed to:
- Company: Hubly Agency, Inc.
- Email: info@hubly.com
- Website: Hubly.com
- Mailing Address: 101 Rainbow Drive, Box 1906, Livingston, TX 77399
When contacting us about an accessibility problem, providing the page URL and a description of the barrier can help us investigate the issue more efficiently.
Related Hubly Policies & Resources
Common Questions About Website Accessibility at Hubly
These answers provide a plain-language summary of Hubly's accessibility approach and how to request assistance.
Is Hubly committed to website accessibility?
Yes. Hubly works to make Hubly.com usable by as many people as reasonably possible, including visitors who use assistive technologies or alternative methods of navigation.
What accessibility standard does Hubly use?
Hubly aims to follow recognized accessibility practices and to align, where practical and applicable, with guidance reflected in WCAG 2.2 Level AA.
Does Hubly claim that every page is fully WCAG 2.2 AA compliant?
No. Hubly does not claim that every page, third-party integration, legacy document or piece of content has been independently certified as fully conforming with WCAG 2.2 Level AA.
Can I use a keyboard to navigate Hubly.com?
Hubly works to support keyboard accessibility for important website navigation and interactive elements. If you encounter a keyboard-access problem, please report it to info@hubly.com.
Does Hubly.com support screen readers?
Hubly uses modern website structures and semantic HTML where practical to support assistive technologies, including screen readers. Compatibility can vary depending on the browser, software, device and specific website feature involved.
Can I enlarge text or zoom in on Hubly.com?
The website is designed responsively and generally supports browser zoom and device-level text enlargement. Some third-party embedded tools may behave differently.
Does Hubly provide alternative text for images?
Hubly works to provide meaningful alternative text for images when the image communicates information that should also be available to visitors using assistive technology.
What if a PDF or document is not accessible to me?
Contact info@hubly.com and identify the document or information you need. Hubly will make a reasonable effort to provide the information in another usable format when practical.
Are third-party tools on Hubly.com accessible?
Hubly may use third-party forms, scheduling tools, video, CRM systems, maps, payment providers and other embedded technology. Hubly does not control every aspect of the accessibility of those outside platforms.
What should I do if I encounter an accessibility barrier?
Email info@hubly.com and include the page URL, a description of the problem and, if useful, the browser, device or assistive technology you were using.
Can Hubly provide information another way if I cannot access it online?
Yes, when reasonably practical. Depending on the request, Hubly may be able to provide information through email, plain text, an alternate document format, telephone assistance or another method.
Does Hubly continue to improve accessibility?
Yes. Accessibility is treated as an ongoing website consideration as Hubly updates templates, content, forms, interactive features and third-party integrations.
Where can I find Hubly's other policies?
You can review Hubly's Privacy Policy, Terms of Service, Sitemap, broader FAQ and Contact page.
How do I contact Hubly about accessibility?
Email info@hubly.com or write to Hubly Agency, Inc., 101 Rainbow Drive, Box 1906, Livingston, TX 77399.
Note: This FAQ is a plain-language summary. If there is a difference between this FAQ and the full Accessibility Statement above, the full Accessibility Statement controls.
Need Accessibility Assistance?
Tell us what page or information you are having difficulty accessing and we will make a reasonable effort to help.
Contact Hubly About Accessibility
